Raising capital can be one of the most challenging parts of growing a business. It’s a process that requires time, strategy, and attention to detail. Unfortunately, many entrepreneurs make simple yet critical mistakes that can sabotage their chances of securing the funding they need. In this post, we’ll explore five common errors that business owners make during capital raising and how to avoid them.
By learning from these mistakes, you’ll be better prepared to engage with investors, build trust, and raise the capital your business needs to grow.
1. Delegating Investor Follow-Ups to Assistants
The follow-up process is crucial in capital raising. It’s a time to build relationships, answer questions, and create trust with potential investors. One of the biggest mistakes businesses make is assigning follow-ups to an assistant. Investors want to talk directly to decision-makers, not third-party representatives. This interaction is too personal and too important to delegate.
What to do instead: As the founder or leader of the business, ensure that you or a senior team member with intimate knowledge of the company handles all investor follow-ups. This will help you build rapport with potential investors and show them that you are serious about the process.
2. Sending Impersonal Mass Emails
Another fatal mistake is sending mass, generic emails to interested investors. In one instance, a company sent out the same email to 140 potential investors, with no personalisation and using a visible CC list. This error not only made investors feel undervalued, but it also displayed a lack of professionalism, which can be damaging to your reputation.
What to do instead: Take the time to craft personalised emails for each investor. Address them by name, acknowledge their interest, and provide specific information about your company. Personalising your communication demonstrates respect and professionalism, which is crucial in building investor confidence.
3. Asking for an NDA Too Early
While protecting your business’s sensitive information is important, asking investors to sign an NDA (Non-Disclosure Agreement) too early in the process can backfire. Investors are often wary of signing NDAs before they’ve had the chance to evaluate the potential of your business, and it may come across as a red flag.
What to do instead: Provide investors with enough basic information to spark their interest before broaching the topic of NDAs. As you move further into discussions, you can then request an NDA when it makes sense. Investors want to feel trusted, and premature NDA requests can sour the relationship early on.
4. Involving Too Many Team Members in Investor Communications
Capital raising is a complex process, and some companies make the mistake of involving too many people in communications with investors. Having multiple team members reach out to potential investors can lead to confusion, disorganization, and missed opportunities. Investors prefer to have one or two key points of contact who can manage the entire capital-raising process.
What to do instead: Assign one primary person, or at most two, to handle all communication with investors. Ensure that this individual has the necessary knowledge and experience to manage the capital-raising process and can provide quick, consistent, and clear responses to investor inquiries.
5. Delaying Responses to Investor Questions
Timely communication is critical when dealing with investors. Delaying your responses to investor questions can give the impression that you’re unprepared, unorganised, or not serious about raising capital. In one case, it took a company four months to respond to an investor’s questions, resulting in the investor walking away from the opportunity.
What to do instead: Make responding to investor questions a top priority. Whether the question is simple or complex, respond promptly to maintain momentum and keep investors engaged. Quick responses demonstrate that you are professional, prepared, and serious about securing investment.
Final Thoughts: Avoid These Pitfalls to Ensure Capital Raising Success
Raising capital is a critical step in growing your business, but it’s easy to make avoidable mistakes that can undermine your efforts. By handling investor follow-ups personally, personalising your communications, avoiding premature NDAs, streamlining your communication team, and responding promptly to investor questions, you can significantly improve your chances of success.